1. The promotion commences at 12:00am AEST on 1 November 2021 and closes at 11:59pm AEST on 20 December 2021 (‘Promotional Period’).

2. Redemptions can be made online from 12:00am AEST on 1 November 2021 and closes at 11:59pm AEST on 31 December 2021 (‘Redemption Period’).

3. The promotion is open to Australian and New Zealand customers who purchase an Eligible Juicer through a Robot-Coupe (Australia) Pty Ltd (‘Robot Coupe’) authorised Distributor in Australia or New Zealand.

4. To be eligible for the free additional basket, customers must purchase any participating Robot Coupe Juice Extractor (models J80, J80 Buffet, J100) (’Eligible Juicer’) from a participating Robot Coupe authorised Distributor during the promotion period and collect a receipt at the time of purchase. In the event that a receipt is not automatically provided at time of purchase, it is the customer’s responsibility to request one from the participating Robot Coupe Distributor within the Promotional Period.

5. The total retail value of the free additional Juice Extractor basket is AUD$310 / NZ$373

6. For the purpose of these Terms and Conditions, ‘purchase’ means an order placed and payment made in full during the Promotional Period. ‘Purchase’ does not include:

  • Purchases made via eBay or other online third-party bidding or auction websites;
  • Purchases of second-hand product;
  • Purchases made through any online discounter;
  • Purchases made through an unauthorised sales agent or seller; and
  • Purchases made before 1 November 2021 or after 20 December 2021.

7. To be eligible for the free basket, customers must then visit (Australian users) or (NZ users) and register their Juice Extractor (including but not limited to full name, phone number, email address & product serial number). Purchasers will be contacted by Robot Coupe Customer Support to provide a copy of their proof of purchase.

8. The free additional Juice Extractor basket will be sent by unregistered mail to the eligible customers within 30 days of registration.

9. Robot-Coupe (Australia) Pty Ltd accepts no responsibility for delays in delivery caused by factors outside its control, including, but not limited to logistical and freight issues.