Confidential Application for a Cash or 30 Day Credit Account

Robot Coupe Australia Pty Ltd | ABN 20 003 907 220

Your Business Information

Contact Information

Trade References

Please note that freight and courier companies cannot be used as references. The reference must also be a company that has provided you with credit terms for at least 6 months.

Applicants / Proprietors / Owners / Directors details

Please give full and complete information to avoid errors that may be made with the processing of your application


I/We certify that the information provided on this form is true and correct in every detail. I/We agree to settle our account on a strictly 30 days credit basis. I/We acknowledge and agree to the terms and conditions of trade as set out on pages 2-4 of this application. I/We are duly authorized to make this application on behalf of the company. I/We hereby give permission to the credit provider to enquire with and access information on Company and or Business name/s, Directors or Guarantors. the trade references given. Any other suppliers. credit bureau or mercantile agency. Bank opinion/s & accountants opinion/s. at any time. For the purpose of establishing or reviewing our credit condition and worthiness. I/We acknowledge and understand that this credit application may be secured against personal property under the PPS Act (2009)
1. These terms and conditions apply to all transactions between the supplier and the customer notwithstanding any statement to the contrary which may be contained in the customer’s order.
2. These terms and conditions of sale, may be varied by the supplier at any time by notice in writing to the customer.
3. Quotations provided by the supplier are to be construed as an invitation to treat and not as an offer to sell the goods the subject of the quotation by the supplier.
4. An agreement for sale of the goods arises when a written order for the goods is placed by the customer and;
(a) That order is accepted by the supplier in writing; or
(b) The order is otherwise satisfied or performed in whole or in part by the supplier
5. All prices quoted and any other charges applicable will be EXCLUSIVE of GST
(a) GST will be payable by the customer “upon the supply of goods. “GST” means GST within the meaning of the Act called a new Tax System (Goods & Services Tax) Act 1999 (as amended).”
(b) Price quotes are subject to variation with 30 days notice and will not carry across Australian financial years
(c) Please note that all goods will be supplied in carton quantity only. Customer order quantity will be adjusted to nearest carton quantity
6. The customer may withdraw or cancel any order placed prior to acceptance by the supplier, where in the discretion of the supplier cancellation is otherwise acceded to the customer shall pay to the supplier an amount equivalent to twenty (20) per cent of the agreed price of the goods by way of restocking fees. Orders for non-stock items may NOT be cancelled or returned under any circumstances.
7. Delivery of the machines shall be effected Free in Store (F.I.S) to the capital city in the state in which the order is placed with the exceptions of Tasmania which will be delivered F.I.S. to Melbourne and Northern Territory which is F.I.S. to Brisbane or Adelaide. Delivery outside these areas will be at the customers own cost and the customer must designate their preferred on-forwarder. Spare Parts are delivered via Airbag and charged at the current rates as set by Robot Coupe Australia Pty. Ltd.
8. Any time given for delivery of goods is an estimate only. The supplier shall not be liable for any loss or damage whatsoever by reason of any delays in delivery of the goods and the customer shall not be relieved of any obligation to accept or pay for the goods by reason of such delay. If the supplier, in its sole and absolute discretion, determines that it is or may be unable to complete its obligations within a reasonable time or at all. The contract may be terminated by the supplier. In the event of termination, the customer shall have no claim against the supplier for any damage, loss, cost or expense whatsoever.
9. The goods shall be subject to a materials and labour warranty for 24 months following delivery;
(a) In any case where the goods are found to be defective in materials, manufacture or workmanship. This warranty applies only for the benefit of the customer and is void if installation or operation is not in accordance with the manufacturer’s instructions and recommendations. Furthermore, all warranty work must be conducted by Robot Coupe staff or their authorised service agents. All warranty calls are to be placed and authorised through our Sydney office.
(b) All warranty work will be undertaken in normal working hours from Monday – Friday 8am – 4pm. Penalty rates for after-hours service apply and when charged, the excess between normal hour labour rates and penalty rates will be the customer’s responsibility. Equipment such as Stick Blenders, Food Processors, Vegetable Preparation and Planetary Mixers designated as Bench Top machines small equipment are classed as ‘carry in’ items. These items are to be returned to Robot Coupe/Authorised Service Agent workshop for repair. Transport/freight costs to and from the customer for ‘carry in’ items are to be covered by the customer. If the customer requests on-site service (an option always available to the customer) the customer will be charged callout and travelling costs; only the labour for warranty repair time on site will be covered by Robot Coupe
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